Background
Janice is an accomplished, award-winning leader in AI, data and analytics with extensive experience shaping strategy, driving transformation, modernising technology platforms and building high-performing teams. She combines commercial acumen with deep technical understanding to help organisations make better decisions and improve performance.
Most recently, Janice led Advanced Analytics and Artificial Intelligence at Coles Group overseeing a substantial portfolio and team. She worked with senior leaders to deliver the AI roadmap, modernise the data science platform and operating model, and embed responsible AI governance while delivering substantial financial and operational benefits.
Previously, Janice held senior data and analytics leadership roles at Bupa APAC and Monash University, and spent more than fourteen years with IBM Business Consulting Services. Her career spans retail, health, higher education, financial services, government, manufacturing and supply chain, giving her a practical understanding of how to connect emerging technology with business priorities in complex organisations.
Janice advises executives on pragmatic steps to build trusted AI and data capabilities. Her collaborative approach brings business, technology and delivery teams together around a clear strategy, responsible governance and outcomes that can be measured and sustained.
Recent achievements
- Led a large advanced analytics and AI capability, delivering 45% EBIT benefit over two financial years
- Led delivery of a first-of-a-kind interactive generative AI agent for HR policy enquiries, supporting 120,000 employees with an aggregate Net Promoter Score at 9+
- United in-house and business partner teams to modernise and extend an AI platform to serve generative AI, machine learning and agentic AI use cases from a shared, secure and robust platform
- Operating model improvements to increase pace, quality and business relevance of results with quantified dollar benefits at multiple organisations
- Delivery of award-winning real-time personalisation: increasing sales conversions, reducing customer friction, and delivering substantial savings by suppressing unnecessary online advertising
- Established Responsible AI as a working capability for multiple organisations
- Reimagined and rebuilt a depleted Business Intelligence team, established a new Data Science team, and drove a program to deliver new business value every quarter with each release building on the last
Let’s shape what’s next.
If you have significant change to deliver — not just advice to receive — we’d welcome a conversation.