All case studies

Strategic Procurement & Commercial Negotiation

A large Australian organisation undertaking significant technology-enabled business change required senior commercial and sourcing expertise. The engagement strengthened supplier accountability and service commitments while renegotiating a major agreement to reduce costs by approximately $120 million over five years.

Client
Large Australian Organisation
Industry
Technology-Enabled Business Transformation
Engagement
Sourcing strategy, technology procurement & commercial negotiation

Executive summary

A large Australian organisation undertaking significant technology-enabled business change required senior commercial and sourcing expertise to assess its supplier arrangements, improve contractual outcomes and strengthen service commitments while maintaining operational continuity.

Our consultant assessed the existing commercial arrangements, developed the sourcing and negotiation strategy, and led executive stakeholder engagement and major supplier negotiations. The work combined commercial modelling, contract review, governance and risk assessment to support informed decisions.

The engagement renegotiated a major supplier agreement, reducing costs by approximately $120 million over five years while increasing committed service levels. It strengthened commercial value, supplier accountability and executive confidence in the procurement decision.

The situation

  • A major supplier arrangement needed to be assessed and renegotiated
  • Commercial outcomes and committed service levels required improvement
  • Operational continuity had to be maintained throughout the process
  • Executive stakeholders required clear commercial analysis and decision support
  • Contract, governance and supplier risks needed to be understood and managed
The organisation needed to improve commercial and service outcomes without disrupting critical operations.

The approach

01

Commercial assessment

Assessed existing commercial arrangements to establish the sourcing and negotiation priorities.

02

Sourcing & negotiation strategy

Developed a practical strategy spanning software, infrastructure and outsourcing arrangements.

03

Executive & supplier engagement

Led executive stakeholder engagement and major supplier negotiations with clear commercial objectives.

04

Evidence-based decision support

Combined commercial modelling, contract review, governance and risk assessment to support informed decisions.

The offering

Procurement & sourcing strategy

  • Assessment of existing commercial arrangements
  • Sourcing and negotiation strategy
  • Technology procurement expertise across software, infrastructure and outsourcing

Commercial negotiation

  • Executive stakeholder engagement
  • Major supplier negotiation leadership
  • Contract and commercial review

Governance & decision support

  • Commercial modelling
  • Governance and risk assessment
  • Evidence-based executive decision support

Broader procurement capability

  • ERP and Finance selections
  • HRIS and Rostering selections
  • CRM selections and implementation programs

Value delivered

~$120M

Cost reduction over five years

Increased

Committed service levels

Strengthened

Commercial value

Improved

Supplier accountability

Increased

Executive confidence

Maintained

Operational continuity

Business impact

Executive leadership

  • Greater confidence in the procurement decision
  • Clear commercial analysis and risk visibility
  • Informed decision-making throughout negotiations

Commercial & procurement teams

  • A clear sourcing and negotiation strategy
  • Stronger contractual outcomes
  • Improved supplier accountability

The organisation

  • Approximately $120 million in cost reduction over five years
  • Improved committed service levels
  • Operational continuity maintained during negotiation

Why MethodWerx

Our consultant brought senior commercial and technology procurement expertise to complex sourcing decisions:

  • Procurement strategy
  • Sourcing strategy
  • Contract negotiation
  • Commercial advisory
  • Vendor assessment
  • Technology procurement

The engagement delivered measurable commercial value while strengthening service commitments, supplier accountability and executive confidence.

Start the conversation

Next case study

End to End Program Strategy & Delivery

Read more

Let’s shape what’s next.

If you have significant change to deliver — not just advice to receive — we’d welcome a conversation.